Data Privacy Policy
Your privacy matters to us. This policy outlines how OrchidGroveFolio safeguards and handles your personal data.
Data We Collect
When you use OrchidGroveFolio's global culinary creativity platform, we collect information to enhance your learning experience. This includes details you provide when signing up, joining courses, or reaching out to our support team.
- Personal identity details such as your name, email address, and contact details
- Learning preferences and your stated cooking proficiency levels
- Progress data from our creativity programs
- Communication history when you contact support
- Technical data about your device and browser for optimizing the platform
We also collect anonymized usage analytics to understand how learners interact with our platform. This helps us improve course content and platform functionality without identifying individuals.
How We Use Your Data
Your data serves specific purposes that directly enhance your learning journey on our site. We process personal information to deliver educational material, monitor your progress through courses, and offer tailored recommendations for skill growth.
We do not sell your personal data to third parties. Your information remains within our educational ecosystem and with trusted service providers that help us run the platform.
Email communications include course updates, program announcements, and educational resources related to global culinary creativity. You can modify these preferences or opt out at any time via your account settings.
Data Storage and Security
We store your data on protected servers in India, in line with local data protection laws. Our technical team employs multiple security layers, including encryption, access controls, and periodic security audits.
- SSL encryption for all data transmitted between your device and our servers
- Regular backup processes to prevent data loss
- Access controls restricting who on staff can view personal data
- Annual security assessments by independent cybersecurity experts
Even with our safeguards, no online system is entirely immune to security risks. We commit to notifying affected users within a 72-hour window if any data breach occurs that could compromise personal data.
Your Rights and Options
Under Indian data protection laws and international privacy standards, you have various rights over your personal information. You may request access to all data we maintain about you, ask for corrections to inaccuracies, or request deletion of your account and related data.
To exercise these rights, get in touch with our privacy team using the details below. We typically respond to data requests within 15 business days, though complex requests might take up to 30 days.
Deleting your account removes your profile, learning progress, and personal data from our active systems. However, we may retain anonymized usage data for platform improvement purposes.
Sharing and Disclosure
We disclose personal data only in specific circumstances that support your educational experience or comply with legal requirements. This includes trusted service providers who help us deliver course content, process payments, or maintain our technical infrastructure.
- Educational content delivery partners providing specialized cooking instruction resources
- Payment processors for handling course enrollment fees
- Cloud hosting providers who maintain our platform infrastructure
- Legal authorities when required by Indian law or valid court orders
All third-party partners sign agreements obligating them to protect your information to the same standards we uphold. They may only use your data for the particular services they supply to us.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us recognize returning users and provide personalized content recommendations based on your interests in global culinary creativity.
You can control cookie settings through your browser preferences, though disabling certain cookies might limit some platform features. We use both session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits.
Children's Privacy
OrchidGroveFolio's educational programs are designed for learners aged 16 and above. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we discover that a child under 16 has provided personal information, we will delete that information promptly.
Parents or guardians who believe their child has provided information to us should contact our privacy team immediately for assistance with account removal or data deletion.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications and prominent notices on our website at least 30 days before they take effect.
Continued use of our platform after policy changes indicates your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions or Concerns?
Contact our privacy team at [email protected]
Or write to us at: 221B Baker Street, London, NW1 6XE, United Kingdom
Phone: +44 20 7946 0958
This privacy policy was last updated on February 20, 2026